NDR  - INSTALLATION POSTPONED UNTIL JULY 12, 2005.

On July 12, 2005 MarketLinx will install a great new feature to the TEMPO system. 

• Currently, when an agent sends an email to a client from the TEMPO prospect function, either manually or via auto-notification, every once in awhile that email is rejected by the client’s Internet Service Provider (ISP) and is not delivered.  The email may be rejected for a number of reasons, including that the email address is invalid, the client’s mailbox is full, etc.  The agent was never notified that the email failed to go through.
• TEMPO has a new process that checks each Non-Delivery Receipt (NDR) sent by an ISP when an email is rejected.  If a Prospect’s email fails, the sending agent will be notified. 
• In order not to inundate agents with NDR emails, the agent will be notified only after 20 errors are returned for an email address within a 5 day period.  (This takes into consideration that the Prospect auto-notify process runs 4 times a day.)
• PPMLS staff will have the ability to monitor the activity of NDR emails, and if necessary will contact an agent if the email in question is not fixed or removed.
• This monitoring is necessary to help prevent the emails coming from the TEMPO system from being blacklisted as “spam” email.  Your cooperation in removing any rejected email addresses will be greatly appreciated to help ensure that the Prospect function will remain available to all PPMLS Participants who wish to use it.