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PPMLS Announcements    October 1, 2015

SentriLock Support:

Due to a forced password change in their system, SentriLock is experiencing a temporary spike in their support calls.  Normally their call wait is around 5 minutes; currently is it 15.  Please be patient for the next day or two.  Also, there is a problem with #5 on their phone message option that is being investigated.  Thank you.

SentriLock – ACTION REQUIRED – Registration & Usage Agreement

On Friday, September 25, 2015, you will receive an email from SentriLock with a registration link for the lock box/key exchange and training event that is scheduled for October 27-30, 2015. That email will come from notice@sentrilock.com. The link contained inside the SentriLock email is unique to each user. It cannot be forwarded or used by anyone else. For questions or assistance with training registration please contact SentriLock at (877) 433-6998. PPAR and RSC staff will not be able to create or edit registrations.


PLEASE CLICK HERE to access RSC’s SentriLock System Access and Usage Agreement. Page seven (7) from this new agreement must be signed by you and your employing broker and returned to RSC prior to the SentriLock conversion.  We will not be able to assign any new equipment to you unless you have completed and returned this form to RSC by October 27, 2015.  Please fax, scan and email, or mail the completed form to RSC at:

Email:  PPMLS@ppar.org

Fax:     (719) 476-8176

Mail:     REALTOR® Services Corp. (RSC)           

             430 N. Tejon Street, #301

             Colorado Springs, CO  80903

Also, please keep the following items in mind as we approach the conversion:

  • All DisplayKey and eKey users must attend a conversion training session regardless of whether you own lockboxes.

  • Only lockboxes that are registered to you will be exchanged.

  • At the exchange you will be issued a SentriCard, but you may opt to use the SentriSmart app instead.

  • The SentriSmart app will only work with iPhones and Androids.

  • Day Codes will be available to non-PPMLS members.

  • The SentriLock fee is only $9/month/user. (This is a decrease from the Supra Display and eKeys.)

  • A $100 per user system deposit is required (Note: this is not per lockbox). Any existing Supra deposit will be applied to the SentriLock deposit as follows:

    • Display Key users with a $100 deposit currently on file – NO ADDITIONAL AMOUNT DUE

    • Display Key users with a $25 deposit on file:AN ADDITIONAL $75 WILL BE BILLED

    • eKey users:A $100 DEPOSIT WILL BE BILLED

These adjustments will appear on your September 25, 2015 RSC statement.

For registration questions please contact SentriLock at (877) 433-6998.

For any other questions, please contact PPAR Staff at (719) 633-7718.


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430 N. Tejon Street,  Colorado Springs, CO  80903
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